How can I track the status of my shipment?Updated a year ago

If you would like to track the status of your shipment, you can typically find a tracking number associated with your order. Once your order is shipped, a tracking number is usually provided via email or within your order details on our website. If you notice the package has arrived at a particular facility and hasn't moved for a while, or if there is any holdup, please reach out to us. We can initiate a trace with the carrier and keep you updated on the progress. Always ensure that you have the correct tracking information and keep in mind that international tracking may sometimes provide limited updates once the package has left the origin country. For real-time assistance, you can call our Customer Experience team within the designated service hours, and they will be glad to assist you.