What is the process for returning an item?Updated 18 days ago

Note: This policy does not apply to purchases made under "ALL SALES FINAL" or reduced return window terms of sale. If your order was placed between May 1, 2025 and July 15, 2025, your order is not eligible for return.

If you need to return an item, we offer a straightforward return process through our return portal. To initiate your return, visit our return portal and follow the step-by-step instructions. Make sure that the item is in its original condition and within the eligible return period, which usually starts from the date the order was shipped. If you have any further questions or encounter issues during the return process, don't hesitate to reach out to our customer service team for assistance.