What is the process for returning an item?Updated 9 days ago

ALL SALES FINAL

WE'RE CLOSING OUR DOORS—THANK YOU FOR YOUR SUPPORT! 
As we prepare to close our business on July 31, 2025, we want to sincerely thank you for being part of our journey for the past 30 years.

IMPORTANT: Effective June 1, 2025, all sales are final. No returns, exchanges or refunds will be accepted.

The policy and information provided below only apply for customers who purchased prior to June 1, 2025.

If you need to return an item, we offer a straightforward return process through our return portal. To initiate your return, visit our return portal at the provided URL and follow the step-by-step instructions. Make sure that the item is in its original condition and within the eligible return period, which usually starts from the date the order was shipped. If you have any further questions or encounter issues during the return process, don't hesitate to reach out to our customer service team for assistance.