What should I do if I need to return an item that was delivered in unsatisfactory condition?Updated 7 months ago

If an item is delivered to you in unsatisfactory condition, such as packaging being damaged or contents being exposed, we apologize for the inconvenience and are prepared to assist you with the return process. Oversized items that require a manual return process will be handled by us providing a UPS prepaid return label. Please follow the instructions provided in the email that includes the return label for efficiently processing your return.