What is your return policy?
Note: This policy does not apply to purchases made under "ALL SALES FINAL" or reduced return window terms of sale. If your order was placed between May 1, 2025 and July 15, 2025, your order is not eligible for return.
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Returns/Exchange
Information on returns and exchanges
How do I make a return and/or exchange?
Learn more about our hassle-free return policy!. Note: This policy does not apply to purchases made under "ALL SALES FINAL" or reduced return window terms of sale. If your order was placed between May 1, 2025 and July 15, 2025, your order is not elig
How long does it take for my return to be processed?
WE'RE CLOSING OUR DOORS—THANK YOU FOR YOUR SUPPORT! As we prepare to close our business on July 31, 2025, we want to sincerely thank you for being part of our journey for the past 30 years. IMPORTANT: Effective June 1, 2025, all sales are final. No r
Will there ever be a restocking fee?
New, unopened, unused item(s) will be issued a full refund of the item(s) to the original form of payment. Outbound shipping fees are non-refundable. A 10% fee will be deducted from the refund for item(s) that require cleaning. Undeliverable or refus