Information on returns and exchanges
Our Outdoorplay Return Policy is designed to give you peace of mind, and we guarantee the quality of every product we sell. If you are not 100% satisfied with your purchase from Outdoorplay, take advantage of our “No Hassle Money Back Guarantee” and
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Returns are handled within 7-10 business days from the date our warehouse receives your return; however, during peak periods, it can take up to 2 weeks. Rest assured we strive to process returns as quickly as possible.
New, unopened, unused item(s) will be issued a full refund of the item(s) to the original form of payment. Outbound shipping fees are non-refundable. A 10% fee will be deducted from the refund for item(s) that require cleaning. Undeliverable or refus