Contact Us
Email: Customerservice@outdoorplay.com
Website: Www.Outdoorplay.com
Phone: 1-800-994-4327

Return Policy

Shipping Policy

Privacy Policy

Price Match Guarantee

Shop

Outdoorplay

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Our warehouse ships orders Monday through Friday, and usually ships within 2-3 business days of receipt. All shipping estimates are based on business days which are Monday through Friday and excludes weekends and most major holidays.

When will my order ship?

Shipping

Where are you located?

How do I contact you?

Will you sell my personal information?

I sent you an email, when will you respond?

About/Contact

How do I purchase an eGift Card?

Why do I have to enter a shipping address for an eGift Card?

How do I redeem an eGift Card?

How long are eGift Cards valid for?

Gift Cards

What is your guarantee policy?

What is your warranty policy?

Price Match

Can I cancel or edit my order?

How do I apply a discount code?

Why wont my discount code apply to my order?

My order was canceled, why do I see a charge?

What forms of payment do you accept?

Do you have any payment plan options?

Can I use two forms of payment?

What currency is the store in?

Do you offer Corporate, Government, or B2B discounts?

Order & Payment

What is your return policy?

How do I make a return and/or exchange?

How long does it take for my return to be processed?

Will there ever be a restocking fee?

Returns/Exchange

Will my order ship for free?

How will my order be shipped if I choose Economy shipping?

What shipping methods do you offer?

Do you have expedited shipping available?

Will I be able to track my package?

Do you have Curbside Pickup?

I don't get USPS at my address, what should I do?

Do you ship to PO Boxes?

Do you ship to Alaska/Hawaii?

Do you ship Internationally?

Where will my order ship from?

Why don't I get free shipping on my order?

Will my order ship on a holiday?

How do hazardous items ship?

How can I track the status of my shipment?

Can I cancel my order after it has been placed?

How do I apply a discount code to my order?

What is the process for returning an item?

How do I return an item that doesn't fit or that I no longer want?

What is the process for handling partially delivered or missing items?

Can I cancel or modify my order after it has been placed?

What is your policy on using multiple promotional codes for a single order?

If my shipment says delivered but I haven't received it, what should I do?

What should I do if I need to return an item that was delivered in unsatisfactory condition?

What should I do if I need the correct kayak skirt size for my boat?

What options are available if a specific kayak spray skirt is not in stock?

When will my order ship?Updated a day ago