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Shipping

Information on shipping

When will my order ship?

Our warehouse ships orders Monday through Friday, and usually ships within 24 hours of receipt. Most orders ship the same day if ordered before 1pm PST! All shipping is based on business days which are Monday through Friday and excludes weekends and

Will my order ship for free?

We offer FREE Economy Shipping* on orders over $49 in the contiguous United States. Exclusions apply to the Hobie brand, Point 65 N kayaks, International, Alaska & Hawaii, Puerto Rico, APO/FPO; free shipping does not apply. View options during checko

How will my order be shipped if I choose Economy shipping?

Our system automatically chooses the most economical method based on the size/weight of the item(s) between UPS Ground, FedEx Ground, or USPS Priority Mail. Be sure the shipping address provided accepts packages from all carriers.

What shipping methods do you offer?

We offer a variety of shipping methods including:. Economy (5-10 business days). UPS Ground (1-5 business days). USPS Priority Mail (1-4 business days). UPS 3 Day Select (3 business days). UPS 2nd Day Air (2 business days). UPS Next Day Air (1 busine

Do you have expedited shipping available?

Yes, we offer 3 Day, 2 Day, and Next Day shipping options at checkout on eligible items. Please note, that transit time is business days only, Monday through Friday, excluding holidays. Transit time does not include the day the package ships.

Will I be able to track my package?

Yes, we will send you an email with your tracking number once your order has shipped. Please allow until the end of the day for the tracking details to update on the carriers website.

Do you have Curbside Pickup?

Yes! We're operating responsibly and offering contactless curbside pickup Monday through Friday, 8am - 4pm PST. Click here for more information on Curbside Pickup.

I don't get USPS at my address, what should I do?

Please ensure the shipping address provided accepts packages from the shipping method selected at checkout. If you choose the free Economy shipping option, please provide a physical address that accepts UPS/FedEx and also a PO Box #.

Do you ship to PO Boxes?

Yes, but we can only ship to a PO Box via USPS, so please be sure to select this shipping method at checkout. Please note that some items are too large to ship via USPS and a physical shipping address may be required. Do you ship to APO/FPO addresses

Do you ship to Alaska/Hawaii?

Yes, we can ship most items to Hawaii via USPS or UPS 2 Day and Next Day air services. Orders shipping to Alaska/Hawaii do not qualify for free shipping. View options during checkout. Please note, that some items are not available to ship to Alaska/H

Do you ship Internationally?

Yes! Please allow at least 3+ weeks for international orders to be received. Further delays are possible due to customs processing time. You will be able to view shipping charges during checkout after you enter your location. Your international order

Where will my order ship from?

Most orders ship from our warehouse in Hood River, Oregon, however, some may ship from other warehouses throughout the US directly from the manufacturer.

Why don't I get free shipping on my order?

We offer FREE Economy Shipping* on orders over $49 in the contiguous United States. Exclusions apply to the Hobie brand, Point 65 N kayaks, International, Alaska & Hawaii, Puerto Rico, APO/FPO; free shipping does not apply. View options during checko

Will my order ship on a holiday?

Outdoorplay will be closed on most major holidays so packages will not ship. Shipping carriers may also be closed or have reduced operations for holidays. Shipping will resume the following business day.

How do hazardous items ship?

Due to federal shipping restrictions, hazardous items such as adhesives, liquids, or CO2 can only be shipped via ground services and cannot be shipped to Alaska, Hawaii, Puerto Rico, PO Boxes, APO/FPO, or international destinations. No expedited ship