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Email: Customerservice@outdoorplay.com
Website: Www.Outdoorplay.com
Phone: 1-800-994-4327

Return Policy

Shipping Policy

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Outdoorplay

<p id="isPasted" style="margin: -4px 0px 1.5em; color: rgb(88, 88, 88); overflow-wrap: break-word; font-size: 14px; line-height: 1.55em; font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We offer FREE Economy Shipping* on orders over $49 in the contiguous United States. Exclusions apply to the Hobie brand, Point 65 N kayaks, International, Alaska &amp; Hawaii, Puerto Rico, APO/FPO; free shipping does not apply. View options during checkout.</p><p><br></p>

We offer FREE Economy Shipping* on orders over $49 in the contiguous United States. Exclusions apply to the Hobie brand, Point 65 N kayaks, International, Alaska & Hawaii, Puerto Rico, APO/FPO; free shipping does not apply. View options during checko

Why don't I get free shipping on my order?

Shipping

Where are you located?

How do I contact you?

Will you sell my personal information?

I sent you an email, when will you respond?

About/Contact

How do I purchase an eGift Card?

Why do I have to enter a shipping address for an eGift Card?

How do I redeem an eGift Card?

How long are eGift Cards valid for?

Gift Cards

What is your guarantee policy?

What is your warranty policy?

Price Match

Can I cancel or edit my order?

How do I apply a discount code?

Why wont my discount code apply to my order?

My order was canceled, why do I see a charge?

What forms of payment do you accept?

Do you have any payment plan options?

Can I use two forms of payment?

What currency is the store in?

Do you offer Corporate, Government, or B2B discounts?

Order & Payment

What is your return policy?

How do I make a return and/or exchange?

How long does it take for my return to be processed?

Will there ever be a restocking fee?

Returns/Exchange

When will my order ship?

Will my order ship for free?

How will my order be shipped if I choose Economy shipping?

What shipping methods do you offer?

Do you have expedited shipping available?

Will I be able to track my package?

Do you have Curbside Pickup?

I don't get USPS at my address, what should I do?

Do you ship to PO Boxes?

Do you ship to Alaska/Hawaii?

Do you ship Internationally?

Where will my order ship from?

Will my order ship on a holiday?

How do hazardous items ship?

How can I track the status of my shipment?

Can I cancel my order after it has been placed?

Do you ship internationally?

How do I apply a discount code to my order?

What is the process for returning an item?

How do I return an item that doesn't fit or that I no longer want?

What is the process for handling partially delivered or missing items?

Can I cancel or modify my order after it has been placed?

What is your policy on using multiple promotional codes for a single order?

If my shipment says delivered but I haven't received it, what should I do?

What should I do if I need to return an item that was delivered in unsatisfactory condition?

What should I do if I need the correct kayak skirt size for my boat?

What options are available if a specific kayak spray skirt is not in stock?

Why don't I get free shipping on my order?Updated 2 years ago